If you are running Windows XP with Service Pack 2, you may need to click on the yellow toolbar above and select "Download File". When prompted, click RUN (not SAVE) to launch the Remote Support Tools. Click here if program does not automatically load (alternative)
If you are running Windows XP with Service Pack 2, you may need to click on the yellow toolbar above and select "Download File".
When prompted, click RUN (not SAVE) to launch the Remote Support Tools.
